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40 ISSUES: 25. Postage and Freight
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- Does the company use courier services when speed and dependability are important? Is the arrangement clear regarding customs duties, delivery times, etc.?
- Do shipping agreements specify who is responsible for insurance, delivery times, and the condition of the goods upon arrival?
- How are those in the company who are responsible for postage and freight kept up-to-date regarding the rules and regulations pertaining to their jobs?
- Do I have policies and procedures in place which will work for me?
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